AGIL™ Trace is a contact tracing application (the “App”) developed by ST Electronics (Info-Software Systems) Pte. Ltd. (“we”, “us”, or “our”).

This privacy statement, which may be amended by us from time to time, describes the types of personal data we may collect from you, how we may use that information, and to whom we may share it with. It also describes the measures we take to protect the security of the information you provide to us through the App. We also tell you how you can reach us to update your personal data, ask questions you may have about our personal data protection practices and provide feedback on our personal data protection practices.

How we obtain consent to collect, use, and disclose your personal data?

Once you download the App, you will be prompted to read through and accept this privacy statement. You cannot complete the sign up procedure without accepting this privacy statement. No personal data will be collected if you do not complete the sign up procedure.

It is your responsibility to check this privacy statement periodically for amendments. Your continued use of the App following the posting of any amendment to this privacy statement will mean that you accept and agree to the amendment(s).

What data is collected?

Personal Data

The only personal data the App collects are:

  • Your name;
  • Your employee ID*;
  • Your mobile phone number;
  • Your sector and sector business unit ID*;
  • Your device ID (“Device ID”); and
  • A unique encrypted number generated and assigned to your Device ID and nearby devices when the App is running (“Encrypted Number”). This Encrypted Number will be re-generated regularly to reduce the risk of identification by third parties

*only for employees of Singapore Technologies Engineering Ltd. and its affiliates.

Non-Personal Data

The App also collects non-personal data, such as the brand and model of your device.

When the App is running and Bluetooth permissions are switched on, the App will detect the presence of nearby devices running the same App through the exchange of Bluetooth signals. In addition to the Encrypted Number of those nearby devices, the App will also collect:

  • The distance between your device and those nearby devices; and
  • The duration of such detection (“Proximity Data”)

We may from time to time generate QR codes which contain information about various premises. When you scan these QR codes using the App, the App will also collect such information.

For the avoidance of doubt, the App does not collect GPS information.

Where is your personal data stored upon collection?

If your device is connected to the internet, all data collected through the App, including your personal data, will be encrypted and uploaded onto a secured server.

If your device is not connected to the internet, all data collected through the App will remain stored locally on your device until it is connected to the internet. Once connected, the data will automatically be uploaded onto the server, and the cache copy of the data stored on your device will be deleted.

What is the purpose for collection, use, and disclosure?

Your personal data will be collected, used, and disclosed for the purposes of visitor management, contact tracing, and/or other response measures in the event of an emergency that threatens the life, health, or safety of the individual or other individuals.

Your personal data may be disclosed to:

  • Singapore Technologies Engineering Ltd. and its affiliates (collectively, “ST Engg”)
  • ST Engg's building or facilities manager/owner; and
  • Government and non-government authorities, agencies and/or regulators as required under law or under directions or orders from the government and non-government authorities, agencies and/or regulators for security, health, and public interest purposes or for regulatory approvals or permits
  • Service providers that have been retained to perform services on ST Engg's behalf, including IT and outsourcing services such as data storage

If you are an employee of ST Engg, please also refer to the PDP-03 Employee Personal Data Policy on Sunburst Connect to understand how ST Engg collects, uses, and discloses your personal data.

Will my personal data be disclosed to other users of the App?

Your personal data will not be revealed to other users of the App. When using the App, users can only view the number of nearby devices running the App; they will not be able to view the personal data of the user of those devices (e.g. mobile number, device ID or Encrypted Number).

How long will your personal data be retained for?

If you are an employee of ST Engg, your personal data will be retained for as long as you remain an employee of ST Engg.

If you are a contractor of ST Engg, your personal data will be retained for as long as your contract for service with ST Engg remains valid and in force.

If you are a visitor, your personal data will be retained for 3 months.

The Proximity Data will be retained on the server for 30 days.

How to contact us for enquiries, to withdraw consent, and to request for access and/or correction of your personal data

Please refer to:

Kindly note that if you withdraw consent for us to collect, use, or disclose your personal data, we may not be able to contact you for the purposes mentioned above.

Exclusion of liability

To the fullest extent permitted by law, you agree that ST Engg shall have no liability to you under this Privacy Statement or for any loss or damage arising from your use of the App.